“The humanitarian crisis of homelessness is having devastating consequences in Oakland, the region, and across California and the West Coast. As new leaders of the City of Oakland’s homelessness and encampment management response teams, we appreciate the City Auditor’s thorough and thoughtful review of the City’s performance in delivering crisis response, longer-term housing, and other supportive services to address this crisis.
“As the City continues to absorb more responsibility for homeless service delivery that has traditionally been the role of Alameda County, we are committed to work with the County and other partners to enhance data collection and analysis, and implement a comprehensive strategic planning process with transparent performance metrics, outcomes, financial data, and staffing requirements as we strive to improve our service models and efficiencies, consistent with the recommendations outlined in this audit – all with the ultimate goal of improved outcomes for our unsheltered residents.”
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