The City of Oakland and its community partners have partnered with University of Pennsylvania (UPENN) to develop a survey to assist in analyzing the impact of the ERAP program on its participants. This survey is to better understand renter experiences, their needs related to COVID-19, emergency rental assistance and understand the effects of housing vulnerability during this pandemic.
Participation in the survey will not affect the participant’s ability to access current or future rental assistance or any other forms of public assistance. All information and survey responses will remain strictly confidential.
ENGLISH: https://upenn.co1.qualtrics.com/jfe/form/SV_9LJzk5qVYSezKsu
SPANISH/ESPAÑOL: https://upenn.co1.qualtrics.com/jfe/form/SV_9LJzk5qVYSezKsu?Q_Language=ES
MANDARIN/简体中文: https://upenn.co1.qualtrics.com/jfe/form/SV_9LJzk5qVYSezKsu?Q_Language=ZH-S
For questions related to the research, please contact the Housing Initiative at the UPENN at housinginitiative@design.upenn.edu.
For questions about the status of your rental assistance application, please contact the City of Oakland’s Housing Assistance Center at housingassistance@oaklandca.gov or call (510) 238-6182.
*June 6, 2022 Update:
As of June 6, the City of Oakland’s Emergency Rental Assistance Program (ERAP) program will begin reviewing waitlist applications that were submitted between January 7 and March 31, 2022. We will review and process eligible applications, as funding allows.
Oakland residents will be contacted by one of our partner agencies (BACS, EDC, EBALDC & Safe Passages) within the next 30-45 business days. No further action is needed from you, at this time.
Thank you for your continued patience.
The City of Oakland ERAP Team
March 31, 2022 Update: The ERAP application website is no longer accepting applications. Alternative resources that may offer assistance:
- Limited Financial Assistance through Season of Sharing (alamedacountysocialservices.org) click the link or call (510)272-3700 for eligibility
- Landlord tenant mediation and arbitration is available through the City of Oakland Rent Adjustment Program; call (510)238-3721 or visit City of Oakland | Rent Adjustment Program (oaklandca.gov)
- Legal Consultations are available through:
- HERA (property owners) Housing and Economic Rights Advocates (heraca.org)
- Centro Legal de La Raza (tenant applicants) https://www.centrolegal.org/
- East Bay Community Law Center https://ebclc.org/
- Oakland Lawyers In the Library https://oaklandlibrary.org/lawyers-in-the-library/
- East Bay Community Law Center https://ebclc.org/
- SUPERIOR COURT OF CALIFORNIA, COUNTY OF ALAMEDA (acgov.org)
Landlord and Tenant Mediation may be available through:
- Seeds Community Resolution Clinic https://www.seedscrc.org/
- Updates to the City of Oakland’s Eviction Moratorium currently available here: https://www.oaklandca.gov/topics/rent-adjustment-program
Other resources are available through AllHome California and East Bay Housing Organization.
In compliance with State law AB832, landlords may still contact housingassistance@oaklandca.gov or call 510.238.6182 to inquire about their tenant’s emergency rental assistance application status. Landlords must provide the name of the tenant, complete address, phone number, email, and the tenant’s unique application ID number and/or a copy of a rental agreement.